Privacy policy
Privacy Policy and Cookie Policy
Origine Calabria
Last updated: 22 June 2026
Origine Calabria operates this store and website, including the information, content, features, tools, products and services, in order to provide you, as the customer, with an appropriate shopping experience.
Origine Calabria is supported by Shopify, which enables us to provide you with the online store services.
This Privacy Policy and Cookie Policy describes how we collect, use, store, disclose and protect your personal data when you visit the website, use the services, make a purchase or any other transaction through the website, or when you communicate with us.
This policy also describes the use of cookies and similar technologies on the Origine Calabria website, the categories of cookies that may be used, their purposes and the ways in which you can manage your consent preferences.
In the event of a conflict between our Terms and Conditions of Service and this Privacy Policy and Cookie Policy, this policy shall prevail in relation to the collection, processing, use and disclosure of your personal data.
Please read this Privacy Policy and Cookie Policy carefully. By using and accessing the website, you confirm that you have read this policy and understood what is described in relation to the collection, use and disclosure of your personal data and the use of cookies and similar technologies.
Personal Data We Collect or Process
When we use the term “personal data”, we refer to information that identifies you or is reasonably connected to you or to another person.
Personal data does not include information collected in anonymous or anonymized form, so that it cannot identify you or be linked to you.
We may collect or process the following categories of personal data, including any inferences drawn from such personal data, depending on your interaction with the website, where you live and as permitted or required by applicable laws:
- Contact details: first name, last name, address, billing address, shipping address, phone number, mobile phone number and email address.
- Financial and payment data: payment-related data, payment method, payment confirmation and other transaction-related details.
- Account data: username, password, preferences, settings and information connected to the account, if a customer account is created.
- Transaction data: products viewed, added to cart, purchased, returned, exchanged or removed, order history and past transactions.
- Communications with us: information you include in communications with Customer Service, assistance requests, complaints, reports, requests relating to orders, returns or refunds.
- Device information: information relating to the device, browser, operating system, connection network, IP address and other technical identifiers.
- Website usage information: information relating to your interaction with the website, pages visited, actions performed, and how and when you interact with or browse the services.
- Preferences and consents: preferences relating to cookies, promotional communications, language, country, currency, browsing preferences and privacy settings, where applicable.
Origine Calabria does not directly store complete payment card details. Such data is processed through secure and authorized payment providers, such as Shopify Payments, PayPal or any other payment providers activated on the website.
Sources of Personal Data
We may collect personal data from the following sources:
- Directly from you, for example when you create an account, visit or use the website, place an order, complete a form, communicate with us or provide us with your personal data.
- Automatically through the website, for example through your device, browser, cookies, similar technologies and tracking tools when you visit the website or use our services.
- From our service providers, when we engage them to provide certain technologies, payment services, shipping, analytics, security, customer service, order management or other services necessary for the operation of the store.
- From our partners or third parties, when necessary to provide the requested services, complete a transaction, protect the website, comply with legal obligations or when permitted by applicable law.
How We Use Your Personal Data
Depending on how you interact with us or which services you use, we may collect and use your personal data for the following purposes:
- to provide, personalize and improve the website, online store and services;
- to process payments;
- to fulfill orders;
- to arrange shipping and delivery;
- to manage returns, withdrawals, exchanges, replacements, refunds and assistance requests;
- to remember your preferences and the items you are interested in;
- to send you notifications relating to your account, orders, payments, shipping, delivery or customer service;
- to process purchases, returns, exchanges or other transactions;
- to create, maintain and manage your account, where available;
- to allow you to post reviews, where applicable;
- to provide customer service;
- to respond to your requests;
- to maintain business relationships with you;
- to send promotional communications, newsletters or marketing communications, only where permitted by law or with prior consent where required;
- to analyze website traffic and improve the browsing experience;
- to detect, investigate or take action against fraudulent, illegal, unsafe or harmful activities;
- to protect the security of the website, services, transactions and users;
- to comply with legal, tax, accounting, administrative and regulatory obligations;
- to enforce or investigate potential violations of our terms, conditions or policies.
Legal Basis for Processing for EU Users
If you are located in the European Union or the European Economic Area, we process your personal data on the basis of one or more of the following legal bases under Regulation (EU) 2016/679, known as the GDPR:
- Performance of a contract or pre-contractual measures, for example to manage an order, process a payment, arrange shipping, manage a withdrawal, return or refund request, or respond to your request.
- Compliance with legal, tax, accounting and administrative obligations, for example to retain documentation relating to orders, invoices, payments, transactions, complaints or requests required by law.
- Legitimate interest, for example to improve the website, prevent fraud, protect our rights, ensure the security of the services, defend ourselves against claims or manage non-promotional communications relating to the customer relationship.
- User consent, where required, for example for certain marketing activities, newsletters, non-technical analytics cookies, profiling cookies, personalized ads or non-essential tracking tools.
Marketing, Advertising and Promotional Communications
We use your personal data for marketing and advertising purposes only where permitted by law or with prior consent where required.
This may include, where applicable, sending promotional communications by email, SMS or other contact channels indicated by the user, as well as displaying online advertisements relating to our products and services, including based on items purchased, viewed or added to the cart.
If you provide your mobile phone number, that number may be used for communications relating to your order, delivery, payment, customer service, withdrawal, return or refund requests, or, only with prior consent where required, for promotional communications via SMS or other messaging services.
You may opt out of receiving promotional communications at any time by using the unsubscribe option included in emails, following any instructions included in SMS messages received, changing the preferences available on the website, where present, or contacting us at:
If you opt out of or withdraw consent to promotional communications, we may still send you non-promotional communications, such as those relating to your account, orders, payments, shipping, delivery, returns, refunds or customer service.
Cookie Policy
The Origine Calabria website uses cookies and similar technologies to ensure the proper functioning of the online store, enable browsing, manage the cart and checkout, improve the user experience, remember certain preferences, analyze traffic and, where applicable and with prior consent where required, personalize content or advertisements.
What Cookies Are
Cookies are small text files stored on your device when you visit a website. They may be used to make the website work correctly, remember certain information, recognize the user’s device, analyze website usage or provide more relevant content and advertisements.
In addition to cookies, the website may use similar technologies, such as pixels, tags, identifiers, scripts, local storage tools or other technical tools that enable the operation, measurement or personalization of the services.
Types of Cookies We May Use
The website may use the following categories of cookies and similar technologies:
1. Necessary or Technical Cookies
These cookies are necessary for the proper functioning of the website and online store. They allow, for example, browsing between pages, using the cart, accessing checkout, managing the session, protecting transactions, maintaining website security, preventing fraud and remembering essential technical preferences.
These cookies do not require the user’s prior consent when they are strictly necessary to provide the requested service, but they are nevertheless described in this policy.
Examples of purposes of necessary cookies:
- cart management;
- checkout management;
- user authentication, where applicable;
- website security and fraud prevention;
- storage of essential privacy preferences;
- technical operation of the Shopify platform;
- proper loading of pages and essential features.
2. Functional or Preference Cookies
These cookies allow the website to remember certain user preferences and improve the browsing experience. They may relate, for example, to language, country, currency, approximate geographical area, website settings, customer preferences, cookie preferences or other choices made while browsing.
These cookies may be used to make the experience more convenient and consistent, avoiding the need for the user to enter or select certain information again at each visit.
Examples of purposes of functional or preference cookies:
- remembering the language selected by the user;
- remembering the country or browsing area;
- remembering any currency or market preferences;
- maintaining website preferences already selected;
- remembering cookie consent preferences, where applicable.
3. Analytics or Statistics Cookies
These cookies and tools help us understand how users interact with the website, which pages they visit, which content is most useful, how they arrive at the website and how we can improve the online store.
Origine Calabria may use analytics tools, such as Google Analytics or similar tools, to understand the general behavior of users on the website, improve content, optimize the browsing experience and monitor the performance of the online store.
Analytics tools may collect technical and statistical information, such as pages visited, device used, browser, approximate geographical area, interactions with the website, duration of visit and browsing data.
Analytics cookies may be used in compliance with applicable law and the preferences expressed by the user through the cookie banner or the consent management tools available on the website.
4. Marketing, Profiling and Advertising Cookies
These cookies and similar technologies may be used, with prior consent where required, to show more relevant content or advertisements, measure the effectiveness of advertising campaigns, avoid excessive repetition of ads, create advertising audiences or understand users’ interaction with advertisements and promotional content.
These tools may be provided by third parties, such as advertising platforms, social networks, marketing tools, advertising pixels or other technology partners that may be activated on the website.
Origine Calabria may use marketing and profiling cookies only in compliance with applicable law and, where required, with the user’s prior consent.
5. Third-Party Cookies
Some cookies or similar technologies may be set by third parties that provide services integrated into the website, such as Shopify, payment providers, analytics tools, translation tools, review tools, marketing tools, social media, advertising platforms, customer service services, apps installed on the store or other technology partners.
These parties may process personal data according to their own privacy policies and cookie policies. Origine Calabria does not directly control all cookies or tracking tools used by third parties, but undertakes to use tools compatible with applicable law and to allow the user to manage consent preferences where required.
Cookies and Tools Connected to Shopify
The Origine Calabria website is supported by Shopify. Shopify may use cookies and similar technologies to enable the operation of the online store, cart, checkout, security, fraud prevention, order management, website protection and improvement of the platform services.
Shopify may also process data relating to access to and use of the website in order to provide, protect, improve and develop the platform services, as well as for certain advanced features that may be activated.
For more information on how Shopify uses personal data and on the rights you may have, you can consult Shopify’s Consumer Privacy Policy available on Shopify’s official website:
Google Analytics and Analytics Tools
Origine Calabria may use analytics tools, such as Google Analytics, to understand how users interact with the website, improve content, optimize the browsing experience and monitor the performance of the online store.
These tools may collect technical and statistical information, such as pages visited, device used, browser, approximate geographical area, interactions with the website and browsing data.
The use of analytics tools takes place in compliance with applicable law and the preferences expressed by the user through the cookie banner or the consent management tools available on the website.
Consent Management and Cookie Preferences
Where required by applicable law, the website requests the user’s consent before using non-essential cookies or similar technologies, such as certain analytics cookies, marketing cookies, profiling cookies or advertising tools.
The user can accept, reject or manage their preferences relating to cookies and similar technologies through the cookie banner and the consent management tools available on the website.
The website uses the privacy and consent features integrated into the Shopify platform. Access to consent preferences is available through the tools provided by the website and may be accessible from the store pages, according to the active Shopify settings.
The user may modify or withdraw consent at any time using the consent management tools available on the website, where present, or by changing their browser settings.
Managing Cookies Through the Browser
In addition to the consent management tools available on the website, you can configure your browser to block, delete or limit the use of cookies. The methods for managing cookies depend on the browser used.
Disabling certain necessary or technical cookies may compromise the proper functioning of the website, cart, checkout or other essential features of the online store.
Cookie Duration
Cookies may have different durations. Some cookies are temporary and are deleted when the browser is closed, while others remain stored on the device for a longer period or until they are deleted by the user.
The duration of cookies may depend on their purpose, the Shopify platform, the apps installed on the store, analytics tools, marketing tools or other services that may be used.
Updates to the Cookie Policy
This Cookie Policy may be updated over time, including to reflect changes to the tools used on the website, installed apps, Shopify settings, privacy preferences, tracking technologies or applicable regulatory obligations.
How We Disclose Personal Data
In certain circumstances, we may disclose your personal data to third parties for legitimate purposes subject to this Privacy Policy and Cookie Policy.
Such circumstances may include:
- Shopify, vendors, apps and other third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer service, storage, fulfillment and shipping;
- business and marketing partners, to provide services, communications or marketing advertisements, where permitted by law or with prior consent where required;
- couriers and logistics partners, to allow the shipment and delivery of orders;
- payment providers, to process transactions;
- technical service providers, Shopify apps, analytics tools, security tools, translation tools, review tools or services connected to the operation of the store;
- tax, accounting or legal advisors, where necessary;
- public authorities or authorized parties, where required by law;
- third parties, when you ask us or authorize us to disclose certain information, for example to ship your products or when you use social media widgets or external integrations;
- parties involved in a business transaction, such as a merger, acquisition, reorganization or other corporate transaction, where applicable.
Origine Calabria does not sell users’ personal data to third parties.
Relationship with Shopify
The Origine Calabria website and services are supported by Shopify.
Shopify collects and processes personal data relating to access to and use of the website in order to provide, protect, improve and develop the platform services.
In order to provide and improve the services, the data you submit through the website may be transmitted and shared with Shopify and with third parties that may be located in countries other than yours.
In addition, to help protect, grow and improve the business, certain advanced Shopify features may be used that incorporate data and information received through interactions with the store, other merchants and Shopify.
In such circumstances, Shopify may be responsible for the processing of certain personal data, including responding to requests relating to the exercise of privacy rights for specific purposes.
For more information on how Shopify uses personal data and on the rights you may have, you can consult Shopify’s Consumer Privacy Policy available on Shopify’s official website:
Third-Party Websites and Links
The website may contain links to websites or other online platforms operated by third parties.
If you open links to websites that are not affiliated with or controlled by Origine Calabria, you may need to accept their privacy policies, cookie policies, terms and conditions.
Origine Calabria does not guarantee and is not responsible for the privacy, security, accuracy, truthfulness or reliability of the information contained on third-party websites or platforms.
The presence of links to such websites does not imply any endorsement by us of the content, owners or operators of those platforms.
Children’s Data
The services are not intended for use by minors.
Origine Calabria does not knowingly collect personal data from minors below the age of majority provided in the applicable jurisdiction.
If you are a parent or guardian of a minor who has provided us with personal data, you may contact us using the contact details indicated below to request deletion.
Security and Data Retention
Please note that no security measure is perfect or impenetrable and that we cannot guarantee absolute security.
In addition, the data you send may not be secure during transmission. We recommend using only secure channels to communicate confidential or sensitive information to us.
The retention period for personal data depends on several factors, such as whether we need such data to maintain your account, provide the services, comply with legal, tax and accounting obligations, resolve disputes or enforce contracts and policies.
Data relating to orders and billing may be retained for the period required by applicable tax and accounting legislation.
Data processed on the basis of consent, such as certain data for marketing or non-essential cookies, will be processed until consent is withdrawn or for the period provided by the tools used and applicable law.
Your Rights and Choices
Depending on where you reside, you may have one or more rights relating to personal data.
Such rights may include:
- right of access or knowledge of the personal data we hold;
- right to deletion, in the cases provided by law;
- right to correction of inaccurate or incomplete data;
- right to data portability;
- right to object to processing;
- right to restriction of processing;
- right to withdraw consent, when processing is based on consent;
- right to manage preferences relating to promotional communications;
- right to manage or modify preferences relating to cookies and tracking tools, where applicable.
These rights are not absolute and may apply only in certain circumstances. In some cases, we may refuse a request within the limits permitted by law.
Before processing a request, we may need to verify your identity, within the limits permitted by applicable laws.
Rights of Users in the European Union and the European Economic Area
If you reside in the European Union or the European Economic Area, you may exercise the rights provided under the GDPR, including:
- right of access;
- right to rectification;
- right to erasure;
- right to restriction of processing;
- right to object;
- right to data portability;
- right to withdraw consent, where processing is based on consent.
You may exercise these rights by contacting us at:
You also have the right to lodge a complaint with the competent supervisory authority.
In Italy, the competent authority is the Italian Data Protection Authority, known as the Garante per la Protezione dei Dati Personali.
International Transfers
Please note that we may transfer, store and process your personal data outside the country in which you reside.
In the event of a transfer of personal data outside the European Economic Area or the United Kingdom, we will rely on transfer mechanisms recognized by applicable law, such as adequacy decisions, Standard Contractual Clauses of the European Commission or equivalent instruments provided by the competent authorities.
Complaints
If you have complaints about how we process your personal data, you may contact us using the contact details indicated in this Privacy Policy and Cookie Policy.
Depending on where you reside, you may have the right to appeal our decision or to refer the complaint to the local authority responsible for the protection of personal data.
Changes to This Privacy Policy and Cookie Policy
We will update this Privacy Policy and Cookie Policy from time to time, including to reflect changes to our practices, the tools used, installed apps, Shopify settings, tracking technologies or for other operational, legal or regulatory purposes.
We will publish the updated Privacy Policy and Cookie Policy on the website, change the last updated date and provide any notice when required by applicable law.
Contact
If you have questions about our privacy and cookie policies, this Privacy Policy and Cookie Policy, or if you wish to exercise a right that belongs to you, you may contact us at the following contact details:
Email: info@originecalabria.store
Phone: +39 344 745 1409
Address: Via R. Misasi 129, Cosenza (CS), Italy
For the purposes provided by applicable data protection laws, Origine Calabria is the data controller of the personal data.