Shipping policy

Shipping Times and Order Processing

At Origine Calabria, we are committed to ensuring fast, safe and carefully handled deliveries throughout Italy and across European Union countries.

Each order is prepared with care, using suitable packaging to protect the products during transport and preserve their quality until delivery.

Order Preparation and Shipping

Once the order has been received, we prepare the parcel as quickly as possible.

Orders are generally handed over to the courier on the next working day after payment confirmation.

Shipments are made from Monday to Friday, excluding national and local holidays.

Delivery Times

Average delivery times are as follows:

Southern Italy and Calabria: 2 working days
Central and Northern Italy: 2–3 working days
Sardinia and remote areas: 3–4 working days
Europe / European Union: 5–7 working days

Delivery times may vary depending on the destination, the size of the order, product availability or any delays not directly attributable to Origine Calabria.

As soon as the parcel is handed over to the courier, the customer will receive a notification with the tracking code, useful for following the shipment in real time.

Shipping Costs

Shipping costs are calculated automatically during checkout, based on the weight of the order and the destination.

Indicatively:

Italy: from €6.00, depending on the weight of the order
Europe / European Union: from €11.50, depending on the weight of the order

The exact shipping cost will always be visible before the final confirmation of the purchase.

Cash on Delivery

Origine Calabria does not offer cash on delivery.

All orders must be paid in advance using the payment methods available on the website, such as credit card, PayPal or other payment systems indicated at checkout.

Packaging and Shipping Guarantee

Products are packed using strong and safe materials, selected to protect the goods during transport.

We use boxes, internal protection and materials suitable for shipping food products, paying particular attention to preserving the integrity of the packaging.

The goods travel at our risk until delivery. In the event of a visibly damaged, opened, wet or tampered parcel, we invite the customer to accept the delivery with a specific inspection reservation, indicating the reason for the damage to the courier.

After delivery, we recommend checking the condition of the products immediately and contacting us promptly in case of any issues.

Couriers Used

For national shipments, we mainly work with GLS.

For shipments to Europe and other European Union countries, we use couriers such as DHL and BRT, selected according to the destination and type of shipment.

The choice of courier may vary depending on the delivery area, the weight of the order and logistical requirements.

Incorrect Address, Recipient Absence and Storage Fees

The customer is responsible for the accuracy of the details entered at the time of the order, including name, address, house number, postal code, city, province, phone number and any useful delivery information.

If the address provided is incorrect, incomplete or if the recipient is absent after the delivery attempts provided by the courier, storage, redelivery or return fees may apply.

Origine Calabria will still do its best to assist the customer and facilitate the correct delivery of the order.